Welcome to the pink lining website terms and conditions for use. These terms and conditions apply to the use of this website at www.pinklining.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

The www.pinklining.com website is operated by:

PINK LINING LIMITED, a company registered in England and Wales, whose registered office is 26 Red Lion Square, London, WC1R 4AG .

Our company registration number is 04199120.

Our VAT registration number is 795634872


Trading address: Suite GFE, The Phoenix Brewery, 13 Bramley Road, London, W10 6SP, United Kingdom

General email: info@pinklining.com

Telephone number: +44 (0) 207 034 0035

Fax number: +44 (0) 207 034 0034


Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorized for the transaction. We will contact you if there are any problems with these issues.



To register with www.pinklining.com you must be over eighteen years of age. If you are under 18 you must have parental permission to register.

Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.



USA standard ground delivery charge $7.50 (8 – 10 business days) free on orders over $75

USA three day delivery charge $15.00 (3 business days)

USA two day delivery charge $20.00 (2 business days)

Next day delivery charge $49.95

N.B. All orders are dispatched the next business day after the order is placed


Next day delivery: Providing your items are in stock and your order is received before midday we will be able to deliver your goods the next working day.

N.B Orders must be placed before midday for next day delivery. Orders placed on Friday before midday will be delivered the following Monday. Orders placed after midday on Friday or on Saturday or Sunday will not be delivered until the following Tuesday.

Pink Lining consider Saturday, Sunday and all Bank Holidays as non working days.


Gift wrapping is standard on full priced items. Your goods will be wrapped and tied with pink ribbon and tissue paper and sent in a Pink Lining box. During peak sale times we reserve the right to not gift wrap sale items purchased.


You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods.



We want you to be satisfied every time you shop with us. If for any reason you are unhappy with the goods purchased you may return the goods to Pink Lining within 14 days from receipt of the goods, you will receive a refund within 30 days of cancellation (please note if you are returning as a change of mind we will only refund the cost of the product/s and not the postage fee) It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold. We will not accept return of any products, which might have been made to the customer's personal specifications.

When returning goods, please enclose the returns form detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the merchant. If however the goods are faulty then the postage costs will be refunded.

If you are exchanging a product as a change of mind you will need to pay the postage fee for the new bag (we can only waver the postage fee if the bags is faulty and being exchanged)

Please note that we cannot refund or exchange any sales items unless damaged.

Exchanges and Returns should be sent to:

Capacity LLC
Pink Lining Returns Dept
1112 Corporate Road
North Brunswick,
New Jersey

Refunds will be credited to your original method of payment.

Please download your Return Form here and enclose it with your return items(s).

You will need to pay the postage fee for the new bag if you wanted an exchange (we can only waver the postage fee if the bags is faulty and being exchanged)


If for any reason your bag becomes faulty within six months of your purchase date please email a picture of the fault along with your name and order number to info@pinklining.com we will get back to you within 48 hours to discuss your options i.e. refund/exchange.

Items purchased from an independent or department store must be returned back to the relevant store for exchange/refund – it is up to the relevant store if they wish to accept the item/s back – if for any reason you have any problems please contact customer services on +44 (0) 207 034 0035 or info@pinklining.com

Please note that we cannot refund or exchange any sales items unless damaged – please contact Customer Services on +44 (0) 207 034 0035 or info@pinklining.comto discuss if any problems.

Refunds will be credited to your original method of payment.

We try to process returns as quickly as possible; however this can take up to 28 days during busy periods. If you have any queries about an item you have returned please contact our Customer Services team on +44 (0) 207 034 0035.



To help ensure that your shopping experience is safe, simple and secure, Pink Lining uses Secure Scoot Layer (SSL) Technology. This encrypts and protects the data you send us over the Internet. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out more information about the SSL digital certificate registration.

We process all payments using Streamline. This system ensures that all sensitive information is stored on a heavily encrypted database and protected by multiple firewalls.

We will take all reasonable care to keep your order secure, but in the absence of our sole negligence we cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to any of your data, including credit card details that you have provided.


Pink Lining Ltd is the owner of this website.

We respect your personal information and endeavor at all times to comply with the Data Protection legislation which is in force from time to time.

Information may be stored manually or electronically. Any personal information you give us will be processed in accordance with the Data Protection Act 1998.

All data and personal information that we receive from you are held in accordance with our Data Protection Registration Notification.

We use the information provided by you to:

  • Process any order or enquiry by you.
  • Research
  • For statistical purposes to establish the popularity of product ranges to ensure ongoing availability of popular products.
  • To administer our business.
  • To notify you of any product developments which may be of interest to you, but only if you have opted to receive such updates.

There may be circumstances where we may share some of your data with third parties:

  • In the unlikely event that our business may be sold to another company then the data records that make up part of our business will be transferred.
  • We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to.
  • If you do not wish to receive such offers or do not wish for us to share your details with any third parties please email us at info@pinklining.com with your full name, address and postcode.


Cookies are files downloaded from a web server to the PC of a visitor to our website. They provide the owner of a website with personal details about the purchase made from the site and information viewed. To disable cookies please set your internet browser so that it will not enable cookies. If you disable cookies then this may affect the functionality of this site. For further information on cookies and on how to prevent them from being stored on your computer please go to www.allaboutcookies.org .


Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.


We will try to allow uninterrupted access to this website but please be aware that access to the website may be suspended, restricted or terminated at any time.

Pink Lining accepts no liability for (a) late, lost, misdirected, incomplete, offensive or illegible Entries; (b) any and all electronic, network, computer or other technical malfunctions or any human error that may occur upon collection, processing and transmission of data; or (c) any type of graphical or other error in the printing of the Promotion or in administration of the Promotion.


The copyright in the material contained in the website, together with the website design, text and graphics and their selection and arrangement and all software compilations, underlying source code and software (including applets) belongs to Pink Lining Ltd, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission.

PINK LINING LONDON is a registered trademark of Pink Lining Limited, Ground floor Unit 3B, The Phoenix Brewery, 13 Bramley Road, London, United Kingdom W10 6JP. Other product and company names (if any) mentioned on this Website may be the trademarks or registered trademarks of their respective owners.


All our main body fabrics are designed in-house and are exclusive to Pink Lining Limited.


If you have a valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods or their failure to meet specification in accordance with these terms, we shall be entitled to replace the goods (or the faulty part in question) free of charge or, at our sole discretion, refund to you the price of the goods (or a proportionate part of the price). We shall not be liable to you in connection with this agreement in contract, tort (including negligence) or otherwise for any loss of profit, anticipated savings or data (in each case whether direct or indirect) or any indirect loss.

Our aggregate liability to you in connection with this agreement shall not exceed the value of the goods ordered by you.

Notwithstanding anything else in these terms and conditions, we accept unlimited liability in respect of death or personal injury caused by our negligence.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

You may not misuse the Website (including, without limitation, by hacking).

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of our terms and conditions.


Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.


We currently run an affiliate programme with Trade Tracker for more information visit www.tradetracker.com


These terms and conditions shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.

We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you ar e responsible for compliance with local laws.


You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

Last updated 30/08/13